Terms of entry
1. ID

The minimum age of entry into the Ministry of Sound nightclub (“Club”) is 18 unless stated otherwise.  Valid ID is required to enter the Club.  We will only accept government issued ID such as a photo card driving licence, passport or PASS identification card bearing the PASS hologram. 

In conjunction with local authority guidance, we operate an ID seizure policy whereby any false ID will be confiscated and handed over to the police. 

For more information on The National Proof of Age Standards Scheme (PASS) please visit their website at


Discounted student tickets are displayed on the event ticket page.  Please ensure you bring a valid student ID.  Anyone who does not display a valid student ID with their student ticket will have to pay the standard general admission price.


We ask that our customers arrive smartly dressed and keep it stylish, fashionable and fresh.  We work hard to make sure the Club looks ready for you to party so we ask that you do the same.  Appropriate jeans, t-shirts and branded trainers are all acceptable.  Tracksuits and sportswear are not permitted.  Refunds will not be issued on refusal of entry due to our dress code. 


Search procedures are within the legal rights of Ministry of Sound and it is a condition of entry to the Club that all customers agree to be searched prior to entry and throughout the duration of their attendance at the Club (if we should deem necessary).  This is for the safety of all our customers.  Customers will only be searched by a member of the same sex.  If customers refuse to be searched, they will be refused entry and escorted off the premises and refunds will not be issued.  

We operate a zero-tolerance policy on drugs and anyone who we (in our sole opinion) suspect of taking, dealing or asking for drugs will be searched and ejected from the Club and refunds will not be issued.   In instances where drugs are found, customers will be detained, and the matter will be reported to the police.  Any customers found to be in possession of offensive weapons of any kind will be detained, and the matter will be reported to the police.


The Club’s management team reserve the right, at its sole discretion, to refuse admission into the Club.  If you are old enough, look the part and act the right way then you will be welcomed into the Club.

We encourage people to drink responsibly and we reserve the right to refuse admission or service to any customers who we believe (in our sole opinion) are, or appear to be, intoxicated. 

Security and / or management may ask for an individual to step out of the queue to further assess any customer that is deemed to be intoxicated (in our sole opinion), if the advice from the staff is followed then we will re-evaluate and permit entry at a later time. Arguing, being abusive or offensive towards any member of staff or another member of the public will result in a refusal for the event. Refunds will not be issued on refusal of entry due to intoxication.

In respect of our neighbours we ask that no one drinks alcohol as they approach the club, and for the benefit of the staff and other non smoking customers we would also ask that no one smokes in the queue. Anti-social behaviour that could be deemed disruptive to our neighbours will result in refusal of entry and refunds will not be issued.

Advertised event times do not reflect the entry times. On both Friday and Saturday nights last entry is 3:00am. On midweek events last entry is 2:00am.


All prepaid tickets and packages are sold on a non-refundable basis. 

VIP operates a 48-hour cancellation policy, so if you need to cancel your reservation you should do so no less than 48 hours prior to the event date in order to receive a full refund (less any booking fees).  Any cancellation less than 48 hours prior to event date will result in the full package charge being non-refundable.


Personal photos are permitted in the Club.  Unauthorised filming or photography of any kind at the Club is strictly prohibited.  Anyone found doing so without our prior written consent is at risk of having his or her property confiscated and being ejected from the Club. 

There may from time to time be promotional and/or commercial photography and visual and/or audio recording of the Club, the DJ’s and the customers.  By entering the Club, you consent to the filming and recording of your likeness for use by Ministry of Sound for any purpose and in all media.


If an item is found at the Club or left in the cloakroom and not collected, we will endeavour to store the item for a maximum of 30 days.  If you have lost an item or had one held during the night but not collected it, please send us a message, you can contact us via [email protected] with as much detail about the item as possible.  The more detail you give us the easier it is for us to attempt to locate your item.


For ticketing enquiries please visit: or email: [email protected].


Table Service takes bookings of large mixed male and female groups only.  If you are a large single sex group, please contact [email protected] prior to booking.  Any booking of large single sex groups without contacting us in advance will result in the tickets being non-refundable. 

Acceptable use policy
1. ID

This page together with our Privacy Policy and Cookies Statement (the “Privacy Policy and Cookies Statement”) and Terms of Use (together with the documents referred to in them) set out the terms on which you may make use of our website  (“Our Website”) and any content therein (“Our Content”).  These terms apply to all users of and visitors to Our Website.

By using Our Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using Our Website.

INFORMATION ABOUT US is operated by Ministry of Sound Limited (“we” “us” or “our”). We are a company registered in England and Wales under company number 02736122 and have our registered office at 103 Gaunt Street, London SE1 6DP, United Kingdom. 


You may use Our Website only for lawful purposes. You may not use Our Website:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below.
  • To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of Our Website in contravention of the provisions of our Terms of Use.
  • Not to access without authority, interfere with, damage or disrupt:
    • any part of Our Website;
    • any equipment or network on which Our Website is stored;
    • any software used in the provision of Our Website; or
    • any equipment or network or software owned or used by any third party.


We may from time to time provide interactive services on Our Website, including, without limitation:

  • Chat rooms; and
  • Forums (interactive services).

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on Our Website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on Our Website, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.


These content standards apply to any and all material which you contribute to Our Website (Contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts);
  • Be genuinely held (where they state opinions); and
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person;
  • Contain any material which is obscene, offensive, hateful or inflammatory;
  • Promote sexually explicit material;
  • Promote violence;
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • Infringe any copyright, database right or trade mark of any other person;
  • Be likely to deceive any person;
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • Promote any illegal activity;
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
  • Be likely to harass, upset, embarrass, alarm or annoy any other person;
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
  • Give the impression that they emanate from us, if this is not the case; and/or
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.


We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of Our Website. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of useupon which you are permitted to use Our Website, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use Our Website;
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to Our Website;
  • Issue of a warning to you;
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • Further legal action against you; and
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.


We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on Our Website.

This Acceptable Use Policy was last updated on 7 April 2024.

Privacy Policy


We are Ministry of Sound the trading name of Ministry of Sound Limited (“we” “us” or “our”). We are a company registered in England and Wales under company number 02736122 and have our registered office at 103 Gaunt Street, London SE1 6DP.


Ministry of Sound takes your personal data seriously.

This Privacy Policy applies to information Ministry of Sound collects about individuals who interact with our organisation. It explains what personal data we collect and how we use it, to ensure you remain informed and in control of your information.

This Privacy Policy covers both our online and offline data collection activities, including Personal Data that we collect through our various channels such as websites, apps, third party networks and events.


  • Contact Data – such as name, telephone number, email address, date of birth/age, billing address, identification documents.
  • Transaction Data – information about the product or service purchased and the quantity or type purchased;
  • Profile Data – including information about your booking/purchase history, the events you have attended, transaction values, the services you are interested in, the musical genres or artists you are interested in, responses to surveys or questionnaires, any feedback or complaints about your booking or any services received, information provided through interactions with us by email/telephone/through our social media accounts, your identity/public profile/follows/likes from on social media and any other information you choose to disclose to us.
  • Enquiry Data – including details of your enquiry, interests and requirements, booking/purchase history and information collected relating to such enquiries and bookings.
  • Attendee Data– such as name, telephone number, email address, date of birth/age, billing address, accessibility information, incident logs and information relating to accidents or issues occurring at our venue.
  • Financial Data – credit card or other payment information (which is only stored for as long as we need to process payment)
  • CCTV Data – footage gathered from CCTV and other similar equipment which is operated at our venue.
  • Technical Data – which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data – this may include information about how you interact with us and use our website (or the websites of our ticketing and/or other partners), our marketing and our services: which may include which website you arrived from (including whether this was a third party advertiser), your URL clickstreams (the path you take through our site), products/services viewed, whether you made an enquiry or a purchase, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
  • Email Marketing Data – such as your communication preferences and information about how you interact with our email marketing (for example when an email is opened, or when links within it are clicked).
  • Event Content – this may include images captured on film or photography at events.
  • Supplier and Partner Data – information relevant to persons engaged by suppliers and service providers that we work with such as contact details, communications history and contract information.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.


The following are the different sources we may collect personal data about you from:

  • Directly from you/indirectly via our third party service providers. This is information you provide to us in the course of your interactions with us or third party service providers that operate on our behalf. This might be where you:
  • contact us by telephone or email via our website or on social media
  • sign up to a mailing list,
  • fill in forms on our website or social media platforms,
  • purchase goods or services
  • give us feedback,
  • enter a competition or prize draw
  • attend one of our events or venues
  • Indirect information. This is information that may be derived from our interactions with you or your use of our services.
  • Third parties. This is information provided to us by third parties in connection with our services as a nightclub and lifestyle brand, this may include:
  • information provided by promotors or event organisers
  • information provided by lead bookers
  • information provided by agents
  • information provided by third party suppliers of services in connection with a booking or an event
  • Automated technologies or interactions. This is information that may be derived from your use of our services, our website or electronic communications, such as Usage Data or Technical Data.
  • Publicly available information. This is information that is in the public domain (including for example social media platforms)

Are you providing personal data about someone else?

If so, you must be authorised by that other person and have a lawful basis for sharing their personal data with us.

Please do not share personal data about another person with us if you are not sure whether you have a legitimate basis to do so.


We will only process your personal data when the law allows us to do so. Most commonly, we will process your personal data in the following circumstances:

  • Performance of a contract: Where we need to perform the contract we are about to enter into or have entered into with you, including steps prior to entering into a contract such as processing an enquiry.
  • Legitimate interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Legal or regulatory obligation: Where we need to comply with a legal or regulatory obligation that we are subject to.
  • Consent: Where you have given us consent to process your personal data for a specific purpose.
  • With limited exceptions (e.g., some of our electronic marketing), we do not rely on consent as a lawful basis for processing your personal data. You have the right to withdraw consent to marketing at any time by contacting us.


We have set out below a description of all the ways we may process your personal data, and which of the lawful bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Purpose/Activity: To register you as a customer, respond to enquiries and process and fulfil orders for goods and services.

  • Type of personal data: (a) Contact Data (b) Transaction Data (c) Financial Data
  • Lawful basis of processing: (a) Performance of a contract

Purpose/Activity: To document, manage and administer contracts for events, make and collect payments and make logistical arrangements for events.

  • Type of personal data: (a) Contact Data (b) Enquiry Data (c) Profile Data (d) Attendee Data (e) Financial Data (f) Supplier and Partner Data

Lawful basis of processing: (a) Performance of a contract (b) Legitimate interests (to enable us to operate our events business/to enable us to we run events as part of that business in a professional and competent manner/ (where relevant) to recover debts due to us)

Purpose/Activity: To ensure the safety and security of anyone who attends our events and venues and manage and respond to incidents.

  • Type of personal data: (a) CCTV Data (b) Attendee Data

Lawful basis of processing: (a) Legitimate interests (to ensure safety of persons attending events and investigate issues and problems) (b) Legal or regulatory obligation

Purpose/Activity: To operate, plan and provide services as part events and to operate events.

  • Type of personal data: (a) Contact Data (b) Enquiry Data (c) Profile Data (d) Attendee Data (e) Financial Data (f) Supplier and Partner Data

Lawful basis of processing: (a) Performance of a contract (b) Legitimate interests (to enable us to operate our events business/to enable us to we run events as part of that business in a professional and competent manner)

Purpose/Activity: To manage our relationship with you (including automated messages regarding enquiries, notifying you about changes to our terms or this notice and asking you to provide feedback, leave a review or take a survey).

  • Type of personal data: (a) Contact Data (b) Enquiry Data (c) Profile Data (d) Usage Data (e) Transaction Data

Lawful basis of processing: (a) Performance of a contract (b) Legitimate interests (to help us to keep our records updated and manage our relationship with you/understand how customers use our products/services/to help us improve and develop our products and services)

Purpose/Activity: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

  • Type of personal data: (a) Contact Data (b) Enquiry Data (c) Profile Data (d) Usage Data

Lawful basis of processing: (a) Legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud) (b) Legal or regulatory obligation

Purpose/Activity: To deliver marketing to you, provide relevant marketing through segmentation, make suggestions and recommendations to you about products/services that may be of interest to you and measure or understand or improve the effectiveness of our marketing activities.

  • Type of personal data: (a) Contact Data (b) Profile Data (c) Email Marketing Data (d) Usage Data (e) Technical Data

Lawful basis of processing: (a) Legitimate interests (to understand how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy and improve its effectiveness) (b) Consent (where this is the only basis that can be relied upon)

Purpose/Activity: To use data analytics to improve our website, products/services, marketing, customer relationships and experiences and to measure the effectiveness of our communications and marketing.

  • Type of personal data: (a) Enquiry Data (b) Profile Data (c) Technical Data (d) Usage Data

Lawful basis of processing: Legitimate interests (to define types of customers for our products/services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).

Purpose/Activity: To enable you to partake in a prize draw, competition or complete a survey.

  • Type of personal data: (a) Contact Data (b) Profile Data (c) Email Marketing Data (d) Usage Data (e) Technical Data

Lawful basis of processing: Legitimate interests (to study how customers use our products/services, to develop them and grow our business).

Purpose/Activity: To promote our services by featuring events and event content (including photography and videos taken out our events) in marketing material.

  • Type of personal data: (a) Contact Data (b) Enquiry Data (c) Event Content

Lawful basis of processing: Legitimate interests (to promote our business activities).

Direct Marketing:

You may receive email marketing communications from us if:

you have opted to receive marketing communications from us; or

you have purchased goods or services from us and you have not opted out of receiving marketing.

If you ask us to stop processing your personal data for marketing purposes (e.g., by following the opt-out links on any electronic marketing sent to you or by otherwise contacting us at [email protected] and we will action your request.

We use technology to help ensure we send you what you want, and stop sending you what you don’t want. When sending direct marketing information may be collected on whether and when you opened our email marketing and which links in our email marketing you clicked on. This is for the purpose of evaluating and improving the effectiveness of our marketing.

Third-Party Marketing

We will get your express consent before we share your personal data with any third party for their own direct email marketing purposes.

Advertising and Analytics

We use tracking technologies to track your behaviour on our website, including those provided by third parties. We may use the information collected to deliver targeted advertisements based on your interests, preferences, and browsing behaviour or to understand the effectiveness of our advertising.

We use online advertising to keep you aware of what we are up to and to help you find our products and services. You may see our banners and advertising when you are on other websites and apps, such as social media. We manage this through a variety of digital marketing networks and ad exchanges. We also use a range of advertising technologies. The banners and ads you see are based on information we hold about you, or your previous interactions with our website or marketing or on our banners or ads you have previously clicked on.

We use analytics and tracking tools to enable us to collect information about your interactions with our website or marketing. If no consent has been given for personalized tracking, a non-personalized and cookie-free analysis will take place.

For more information on our use of advertising technologies and cookies. See our Cookie Statement for more details.

We use third party vendor remarketing services including Google’s ‘Customer Match’, and Facebook’s ‘Custom Audience’ to display ads. This means if you have provided us with your contact details, we may upload these to third party vendors who perform remarketing services on our behalf. This involves us uploading encrypted user data (e.g. names, email addresses, addresses, customer-specific identifiers) to advertising partner platforms which is compared with existing partner customers. This in turn can be used to create target groups that can be used to target ads/campaigns. Once the customer match lists have been created, the encrypted customer data is automatically deleted again. This prevents providers from obtaining new addresses.


CCTV cameras will record your image and movements whilst you are on our premises. Body cameras may also be worn by security personnel operating at our premises.

We typically keep CCTV and body camera footage for no longer than 30 days from the date that the footage is recorded unless we identify a specific justification to retain footage for longer (i.e. to investigate an incident that has occurred) in which case we will retain such footage until such time as it is no longer required.


We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements and for the establishment or defence of legal claims.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

We may share your personal data with service providers who assist us with administering the provision of our activities and services, this includes:
• Our partner company – TM – Central Services Limited – that provides certain business functions necessary for the operation of our activities and services. We may also combine any personal data about you that we receive from you, from other companies in our group, and from third-parties in order to create marketing profiles.

• Service providers that act on our behalf who assist us or our group companies with administering the provision of our activities and services, such as:

o events management system
o ticketing platforms
o ecommerce provider
o CRM and marketing automation platforms
o IT suppliers and service providers
o ticketing service provider
o card processing or payment services providers
o professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
We do not allow our service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may also share your personal data with third parties who do not act on our behalf but may be involved in an event or matters relating to our business activities, this includes:
• suppliers engaged to provide services in connection with an event, such as service providers engaged in relation to the delivery of an event
• agents acting for talent or persons engaged in the connection with the provision of our services.
• promotors and event organisers, in connection with the management and logistics relating to an event booking.
• advertising partners may use data collected on our website for remarketing or profiling where you have provided consent for them to do so
We require all such third parties to respect the security of your personal data and to treat it in accordance with the law.
We may also share information with third parties making enquires that are concerned with a) the prevention or detection of crime b) the prosecution or apprehension of offenders c) protecting the vital interests of a person.
We may share third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
What happens if you do not provide us with the information we request or ask that we stop processing your information?
If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, we may not be able to perform the contract we have permit entry onto our premises or provide you with our services.
Do we make automated decisions concerning you?
We will ensure that any automated decision-making and profiling does not produce legal effects concerning you or similarly significantly affects you.
Do we use Cookies to collect personal data on you?
To provide better service to you on our websites, we use cookies to collect your personal data when you browse. See our Cookie Statement for more details.
Do we transfer your data outside the UK?
In some cases the parties who we use to process personal data on our behalf are based outside the United Kingdom (UK) so their processing of your personal data will involve a transfer of data outside the UK.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
• We may transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data under UK Law

• Where we use certain service providers, we may use specific contracts or mechanism approved under UK Law which give personal data the same protection it has in the UK. Where we use service providers based in United States of America we require use providers that are subscribe to the principles and rules set out in the UK Extension to the EU-U.S. Data Privacy Framework

If you would like further information on the specific mechanism used by us when transferring your personal data out of the EEA, then please contact us.
What rights do you have in relation to the data we hold on you?
By law, you have a number of rights when it comes to your personal data. These include the following:
Rights What does this mean?

  1. The right of access You have the right to ask us for copies of personal data that we hold about you (commonly known as a “subject access request”).
  2. The right to rectification You are entitled to have your information corrected if it’s inaccurate or incomplete.
  3. The right to erasure You have the right to ask us to erase your personal information in certain circumstances. This is also known as ‘the right to be forgotten’.
  4. The right to restrict processing You have the right to ask us to restrict the processing of your personal information in certain circumstances
  5. The right to data portability You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  6. The right to object to processing You have the right to object to the processing of your personal information in certain circumstances. You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes
  7. The right to lodge a complaint You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator. The contact details for the UK Information Commissioner’s Office is provided below.
  8. The right to withdraw consent Where we are relying on your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.
    Please contact us on [email protected] if you wish to make a request.
    We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:
    • baseless or excessive/repeated requests, or
    • further copies of the same information.
    Alternatively, we may be entitled to refuse to act on the request.
    Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.
    Changes to this policy
    We may make changes to our privacy policy at any time without prior notice. Any changes we may make to this policy will be posted on this page, please check back to see any updates or changes to this policy.
    How will we contact you?
    We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know.
    How can you contact us?
    If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact us here: Ministry of Sound, 103 Gaunt Street, London, SE1 6DP or [email protected]
    If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) using the following details:
    Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
    Telephone number: 0303 123 1113

This Privacy Policy was last updated on 7 April 2024.

Terms of use

This page together with our Privacy Policy and Cookies Statement (the “Privacy Policy and Cookies Statement”) and Acceptable Use Policy (together with the documents referred to in them) set out the terms on which you may make use of our website  (“Our Website”) and any content therein (“Our Content”).

By using Our Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using Our Website.

INFORMATION ABOUT US is operated by Ministry of Sound Limited (“we” “us” or “our”). We are a company registered in England and Wales under company number 02736122 and have our registered office at 103 Gaunt Street, London SE1 6DP, United Kingdom.


Access to Our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on Our Website without notice (see below). We will not be liable if for any reason Our Website is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of Our Website, or our entire site.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to Our Website. You are also responsible for ensuring that all persons who access Our Website through your internet connection are aware of these terms, and that they comply with them.


We are the owner or the licensee of all intellectual property rights in Our Website and/or Our Content, material, products or services available on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

 You may print off one copy, and may download extracts, of any page(s) from Our Website but solely for your personal reference. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on Our Website must always be acknowledged.

You must not use any part of the materials on Our Website for commercial purposes without obtaining an express written licence to do so from us. If you print off, copy or download any part of Our Website in breach of these terms of use, your right to use Our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


Commentary and other materials posted on Our Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to Our Website, or by anyone who may be informed of any of its contents.


We aim to update Our Website regularly, and may change the content at any time. If the need arises, we may suspend access to Our Website, or close it indefinitely. Any of the material on Our Website may be out of date at any given time, and we are under no obligation to update such material.


The material displayed on Our Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with Our Website or in connection with the use, inability to use, or results of the use of Our Website, any websites linked to it and any materials posted on it, including:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and
    • whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

arising under or in connection with: Our Website; Our Content your use of, or inability to use, Our Website; your use of or reliance on any interactive services and/or content; or your downloading of any content on Our Website, on any website linked to Our Website.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.


Any personal information that we collect from you as you browse and use Our Website or interact with Content will be collected and used in accordance with our Privacy Policy and our Cookies Statement. To find out more about the data we collect from you and how we use it please refer to our Privacy Policy and our Cookies Statement.


Whenever you make use of a feature that allows you to upload material to Our Website, or to make contact with other users of Our Website, you must comply with the content standards set out in these terms. You warrant that any such contribution does comply with terms set herein, and you indemnify us for any breach of that warranty.

Any material you upload to Our Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to Our Website constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of Our Website

We have the right to remove any material or posting you make on Our Website if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy.


You must not misuse Our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Website, the server on which Our Website is stored or any server, computer or database connected to Our Website. You must not attack Our Website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Our Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Website or to your downloading of any material posted on it, or on any website linked to it.


You cannot link to our home page or create a link to any part of Our Website and you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw any unauthorised linking without notice.


Where Our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Links to third party sites or applications do not necessarily mean that We are or that our Our Website is affiliated or associated with such third party sites or applications. If you do decide to visit any other site or application or click on third party content, you do so at your own risk but should be aware that other third party sites or applications may have their own terms and conditions, which we suggest you read carefully before proceeding. We accept no responsibility or liability for any third party practices on third party sites or applications.


If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.


Ministry Venues & EventHuddle are registered trademarks. You are not permitted to use them without our approval


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on Our Website. 


You are solely responsible for paying all expenses you may incur when you access or use Our Website or stream or download any material posted on it including your internet or data service provider charges and any excess charges to that provider if you have a limit on the amount of data you can download. Accessing and using features on Our Website to stream, download, view or listen to the content made available on it may lead to substantial bandwidth usage by you which can be expensive so you should be careful you do not exceed any ‘bandwidth limit’ on your account with your internet or data service provider.


If you have any concerns about material which appears on Our Website, please address those via our Contact Us page.

These Terms of Use were last updated on 7 April 2024.

Access guide
1. Introduction

Ministry of Sound is dedicated to being inclusive and accessible. This guide provides an overview of our facilities with regard to accessibility. If this doesn’t fully answer your questions, then please do not hesitate to get in touch with a member of our team using the contact details below.

2. Contact Details

For access-related enquiries, please email [email protected] or alternatively call our reception team on +44 (0)20 7740 8600.

Phone lines are open Monday – Friday (9.00am – 5.30pm).

Please stipulate whether you would like us to reply to you via email or if you’d like us to ring you. If the latter, within your email please include your contact number and your preferred time for us to call.
Our address is:
Ministry of Sound
103 Gaunt Street

3. Venue Description

Ministry of Sound is a multi-room Nightclub and Events space situated across a ground and first floor. The ground floor is full accessible with step free access from the entrance to all the following areas;

• The courtyard bar and smoking area.
• The box office.
• The cloakroom.
• The 103 bar, dancefloor and performances.
• The Box dancefloor and performances.
• The Baby box bar, dancefloor and performances.
• Male and Female toilets, both of which have accessible toilets (Please see section 7).

Our first floor which consists of the balcony area, the Loft room and the VIP room and are currently only accessible by a set of stairs.

4. Travelling To And From Our Venue

Our venue, located around the corner from the Elephant and Castle roundabout junction has multiple public transport links close by, including numerous bus routes, Elephant and Castle tube station and Borough tube station

We recommend using TFL Journey Planner when coming to and from the venue using public transport. For further information, please visit:

For licensed taxis and Ubers, our drop-off point is located directly on Gaunt St, less than 10 meters from the entrance of the venue; which is also step free from point of drop off to the venue entrance.

Whilst we do not have dedicated parking for the venue, there are multiple street parking locations within 100 meters of the venue including blue badge holder parking; directly opposite the venue on Gaunt Street.

5. On Arrival

On arrival, you will find 2x General Admission queues to the right of the venue, 1x VIP and Guestlist queue to the left and in the middle an entrance for customers with access needs, access tickets or whom have arranged beforehand to enter before other customers for a variety of reasons

On approaching the middle entrance; please make yourself known to management or security present who will be able to assist.

All customers are required to be searched on a condition of entry. Please note we do have metal detecting search arches in place at this point; if for any reason you are concerned about these from an access or medical point of view; please do let security and/or management know.

6. Tickets

We provide all customers with access needs complimentary tickets for a carer, assistant or support worker. Once you have purchased your ticket, please get in touch as soon as possible to request this ticket to be sent out.

Whilst the majority of our events are ‘standing’ only shows, we can arrange early access for wheelchair users to allow them to become familiar with the layout before other customers are allowed into the venue.

7. Toilets

Both our male and female toilets located on the ground floor, located either side of the 103 dancefloors, have accessible toilets situated towards the back of the cubicles section.

These are unlocked via the use of a RADAR key which you are welcome to use your own key with. Please ask any member of staff if you require assistance.

8. Performance Access

If you require any of the below; please contact us via [email protected] before the event so we can confirm we are able to arrange.
• If you require captioned or signed facilities.
• If you have a vision impairment and require assistance.
• If you require any large print materials.
• If you need early access as a wheelchair user.

10. Assistant Dogs

We allow both assistance and guide dogs at our events. Please email us in advance of the event you wish to attend so we can discuss the procedure and answer any of your questions.

11. Special Effects

We occasionally use a variety of special affects during performances and events, including but not limited to: strobe lighting, lasers, confetti blasts and smoke machines. If you are concerned about any element of special effects, please contact the venue on [email protected].

If an element of special effects means that you are no longer able to attend an event, we will offer a full refund for your ticket and/or the tickets of your party with whom you were attending the venue with.

12. Attitude is Everything

We have partnered with Attitude is Everything to improve Deaf and disabled people’s access to our events. We routinely provide disability awareness training to all of our team members to ensure they are fully aware of our policies and procedures in and around the venue in relation to everything in this guide.

All our team are here to help, whether it be security, bartenders, welfare officers, medics or management. If you have any question or concern; please make yourself know to your nearest member of the team and they will get you the assistance you need.

We have a dedicated member of management who is responsible for all access policy and training at Ministry of Sound can be contacted directly on: [email protected]

Candidate privacy notice

As part of our recruitment process Ministry of Sound Group will collect and process personal data relating to candidates. We are committed to being transparent about how we collect and use that data and to meeting our obligations in relation to personal data.

This Employee privacy notice is issued on behalf of the Ministry of Sound Group, so when we refer to “we”, “us”, “our” or “Ministry of Sound Group” in this Employee Privacy Policy, we mean the Ministry of Sound Group company or companies with which you are or were employed, as identified in your employment contract, and is responsible (as a data controller) for the processing of your personal information.

The Ministry of Sound Group comprises: Submin Holdings Limited and its subsidiaries: Ministry of Sound Group Limited, Ministry of Sound Limited, MoS Publishing Limited, Ministry of Sound Licensing Limited, MoS Central Services Limited and Ministry Does Fitness Limited.

What information does Ministry of Sound Group collect?
We collect a range of information about candidates who apply for our vacancies. This includes:

  • your name, address and contact details, including email address and telephone number.
  • details of your qualifications, skills, experience, and employment history and any other information you have provided in your curriculum vitae, covering letter or application.
  • information about your current level of remuneration, including benefit entitlements.
  • information that you provide to us during an interview.
  • whether or not you have a disability for which we need to make reasonable adjustments during the recruitment process.
  • information about your entitlement to work in the UK; and
  • equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health, and religion or belief.

Ministry of Sound Group collects this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from job boards, your passport or other identity documents, or collected through interviews or other forms of assessment including psychometric tests. Recruitment agencies also regularly provide personal data, primarily in the form of candidate CVs.

Ministry of Sound Group will also collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers and
information from criminal records checks. We will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.

Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email).

How will Ministry of Sound Group use information about you?

We will use the personal information we collect about you to:

Assess your skills, qualifications, and suitability for the work or role.

  • Carry out background and reference checks, where applicable.
  • Communicate with you about the recruitment process.
  • Keep records related to our hiring processes.
  • Comply with legal or regulatory requirements.

It is in our legitimate interests to decide whether to appoint you to a role since it would be beneficial to our business to appoint someone to that vacancy.

We also need to process your personal information to decide whether to enter into a contract of employment with you.

Why does Ministry of Sound Group process personal data?
We need to process data to take steps at your request prior to entering into a contract with you. We also need to process your data to enter into a contract with you.

In some cases, Ministry of Sound Group needs to process data to ensure that it is complying with its legal and regulatory obligations. For example, it is required to check a successful applicant’s eligibility to work in the UK before employment starts, and for some employees it is required to check eligibility and qualification criteria with the Local and UK government (GOV).

Ministry of Sound Group has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from candidates allows us to manage the recruitment process, assess and confirm a candidate’s suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims.

We process health information if we need to make reasonable adjustments to the recruitment process for candidates who have a disability. This is to carry out our obligations and exercise specific rights in relation to employment.

Where Ministry of Sound Group processes special categories of data, such as information about ethnic origin, sexual orientation, health, religion or belief, age, gender or marital status, this is done for the purposes of equal opportunities monitoring with the explicit consent of job applicants, which can be withdrawn at any time.

For some roles, we are obliged to seek information about criminal convictions/offences, and also about financial probity. Where we seek this information, we do so because it is necessary for us to carry out our obligations and exercise specific rights in relation to employment.

We will not use your data for any purpose other than recruitment. If your application is unsuccessful, we may keep your personal data on file in case there are future employment opportunities for which you may be suited. You are free to withdraw your consent to this retention of data at any time.

Who has access to data?

Your information will be shared internally for the purposes of the recruitment exercise. This includes members of the HR team, hiring leads, department heads, interviewers involved in the recruitment process, other recruitment decision-makers and IT staff if access to the data is necessary for the performance of their roles. Your information may also be processed by third parties acting on our behalf (such as our group companies, HR services providers or IT services providers (such as application trackers).

Ministry of Sound Group will not otherwise share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. We will then share your data with a candidate’s former employers to obtain references, employment background check providers and (where required) regulatory bodies to obtain necessary background checks and the Disclosure and Barring Service to obtain necessary criminal records checks.
How does Ministry of Sound Group protect data?

Ministry of Sound Group takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Where Ministry of Sound Group engages with third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisations measures to ensure the security of data.

For how long does Ministry of Sound Group keep data?
If your application for employment is unsuccessful, we may hold your data on file beyond the end of the relevant recruitment process for a reasonable period of time. If you withdraw your consent to retain the information during that period, your data is deleted or destroyed.

If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice.

Your rights
As a data subject, you have several rights. You can:

  • access and obtain a copy of your data on request.
  • require us to change incorrect or incomplete data.
  • require us to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing.
  • object to the processing of your data where we are relying on its legitimate interests as the legal ground for processing; and
  • ask us to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override our legitimate grounds for processing data.

If you would like to exercise any of these rights, please contact our HR department.

If you believe that Ministry of Sound Group has not complied with your data protection rights, you can complain to the Information Commissioner (ICO) on 0303 123 1113 or through their website:

What if you do not provide personal data?

You are under no statutory or contractual obligation to provide data to us during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.

You are under no obligation to provide information for equal opportunities monitoring purposes and there are no consequences for your application if you choose not to provide such information.


If you have any questions about this Privacy Notice please contact the Data Privacy Manager or HR Team:
[email protected] – Data Privacy Manager